Fit3d Body Scan Pre-Test Instructions

Please read (and complete) ALL pre test instructions carefully or your scan will not be safe, accurate and reliable.


COVID-19 Health and Safety

If you have had COVID-19 in the past 7 days or if you have any COVID-19, Flu, or Cold-like symptoms do NOT attend your appointment. Please email our director if you have any questions about this



Although we love kids, please do NOT bring them with you to your scan appointment. It is not safe to do so.


Follow Up Scan

If you have scanned before, please check your Fit3d username and password BEFORE coming in. Please do NOT rely on your phone to automatically remember your password - you will need to login on our Fit3d Machine Tablet (NOT your phone).

You can practice your Fit3d login here. If you do not know this, you will NOT be able to scan. It is NOT the same as your booking account.

If you have scanned before, you don't need to read the instructions below however please remember to keep your pre-test scan routine the same and keep your scanning outfit the same (where possible) as your last scan.


Is this your 1st Fit3d Body Scan? – you MUST read below


Your test will take place at your gym (or workplace) OR if you have booked in to our Featherston Street HQ it will take place on level 1, 128 Featherston Street, Wellington (attached to Results Room Gym).


Appointment Length

Your scan will take 5 minutes however the processing of your results + results discussion can take up to 20 minutes - processing of results is dependent on internet speed at each location. If you are participating in a gym challenge, the time allocated for your results discussion will be shorter.

To ensure we run on time, please arrive at least 5 minutes prior to your test


Fit3D Body Scan

Prior to your 1st Fit3D Body Scan it is ESSENTIAL that you create a FIT3D account. AFTER reading ALL of the instructions below, please create a Fit3D account here. This is NOT the same as your booking account. If you turn up with no Fit3d account, your appointment may be cancelled and you will be required to re-book for another time.

To know what to expect we highly recommend you watch the video at the top of this page.

You will get the most accurate/best result if you keep your pre-testing and testing regime the same each time you are scanned. For example,

  • Wear minimal, TIGHT clothing (e.g. Men = TIGHT undies or speedos, women = TIGHT/small undies or G-string and fitting bra is strongly recommended). Scanning in anything loose is a waste of time!
  • Do not perform vigorous exercise in the 2 hours prior to your test. You can exercise after if you like
  • Those with long hair MUST tie their hair in a bun
  • Do not have a large meal or drink large amounts within 2 hours of your test
  • The Fit3d Scanner will take over 1200 photos of you. For accuracy, it is essential you stand still during your body scan. If you do not stand still, a posture report will NOT be generated. 
  • You will be left in the room by yourself for your body scan. 



All payments are due up front on the day of your first test. We take EFTPOS. No paywave. For those on a payment plan - you will be provided with more details when you attend your fist appointment.


Username and Password

Please write down or save your Fit3d username and password. When re-scanning, you will NOT be able to scan if you don't know your Fit3d username and password. 

If your gym/workplace has chosen to use our online booking system, please note, this username is NOT the same as the Fit3d system (Yes, these are 2 different things). You will need to remember this when you re-scan too.

fit3d scan real lady pic 17.2.19


If you cancel in the 48 hours prior to your test, you will be charged the full test fee. No refunds are given for not showing up for any reason.


Holistic Package Upgrade

If you are interested in upgrading your test package to include diabetes, cholesterol, blood pressure, a heart and fitness age etc please email This will take 30 minutes longer than the basic Fit3d Body Scan. 

Please note, this upgrade is currently only available in Wellington.

1:1 Physiotherapy

For 1:1 Physiotherapy with our senior physiotherapist, please visit



Nicole snip 30.1.19


The majority of your Fit3D results, including a private online 3D image of yourself, will usually be available within 5-15 minutes of your test (very dependent on internet speed). Your posture report will be sent to you separately within 72 hours of your body scan. For various reasons, 1/100 scans fail. To ensure your scan is successful you are recommended to check your email prior to leaving the scanning facility. You will also be able to view results 24/7 by logging in at

If you would like a free post-test phone call to discuss your results in more detail please email our director AFTER your test



If you are under 18 years of age you MUST have signed consent prior to having any tests at Health and Fitness Testing NZ.



One Fit3d Body Scan and the images associated with it can be quite confronting. It is normal to feel anxious before your test. Fit3d Scans are performed every 20 seconds in over 60 countries world-wide. If this is your first test, keep in mind, it’s just a baseline :)



Health and Fitness Testing Staff will have access to all your test results. We will not share your specific results without asking permission from you first. Our Fit3d Body Scanners are imported from USA. You can view Fit3d’s T’s and C’s here and privacy policy here. You can view our Health and Fitness Testing NZ Ltd T's and C's here and privacy policy here 


Gym Challenge Testing and Prizes

If you are doing a gym challenge (e.g. 8 week challenge), the challenge organiser/trainer will be given access to your results. Generally, the purpose of this is to find a challenge winner and assist you in decision-making on future nutrition/exercise plans. 

If you have purchased a 2-pack of scans (e.g. before/after), your 2nd scan will expire 3 days after your challenge is due to end. If we are unable to offer you your 2nd scan for reasons outside of our control (e.g. a pandemic, illness, natural disaster) a new re-scan date will be scheduled. Your 2nd scan/re-scan will expire 3 days after this re-scan date. You will not receive a refund if you cannot make the new proposed date(s).

Those who do not stand in a relaxed position during their scan, or those who have been manipulating their body pre-scan/during the scan will NOT be eligible for prizes and may be banned from scanning in the future. Our Health and Fitness Testing NZ director's decision will be final. There will be no appeal and no refund given. 

If photos are part of the decision-making process for prizes, you may be disqualified if you are tensing your muscles or pushing out your stomach during the photos. Being in a relaxed position is the key. 


Thank you for taking the time to read through these instructions. We look forward to assisting you with your health and fitness goals.